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McAfee is promising to release a signature updates to its AV software later today in order to prevent a popular ISP connection manager programme from been mislabelled as Trojan horse code.
The false positive meant that some versions of ISPWizard, an internet setup program wizard, was labelled as the BackDoor-AKZ Trojan by users running the latest update of McAfee's AV software. The error was introduced with a McAfee AV update released on 1 September and only affected end users running the latest McAfee update and older versions of ISPWizard.
But when those conditions are met, ISPWizard will be unceremoniously ripped from users' systems. This means that several people are unable to connect to their ISPs because the software that they need has been automatically deleted by McAfee. ISPWizard is widely used by many small ISPs particularly in the US. Fixing the problem normally involves a call by end users to their ISPs, disabling McAfee and reinstalling ISP connection software.
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