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U.S. consumers are happier with their PC purchases than they have been in the past three years, with Apple Computer and Dell pleasing them most, according to a report.
The score for PCs in the American Customer Satisfaction Index rose to 74 from 72 a year ago, according to ASCI figures released Tuesday. The uptick was due to lower prices for home computers, upgrades in power and capabilities, and an increase in experience on the part of users.
The ACSI is a national economic indicator of how satisfied customers are with the quality of products and services available to households in the United States. The evaluations, gathered in a report by the University of Michigan Business School and other organizations, carry a top score of 100.
Apple led the list of PC makers in the ACSI with a score of 81, making a five percent improvement for the second year in a row. Dell ranked second with a score of 79, a slight increase from last year. Gateway's mark jumped from 69 to 74.
 News source: CNET
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