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An America Online Inc. error that began locking out users of its instant-messaging service earlier this week affected no more than 10,000 accounts, the company said Friday.
The company continued to scramble to restore the AOL Instant Messenger accounts by Monday, and an AOL spokeswoman told eWEEK.com that the fix would include reinstating access to IM data such as buddy lists for blocked users.
"We're sincerely working as hard as we can and as quickly as we can to remedy the situation," AOL spokeswoman Krista Thomas said.
Also on Friday, the Dulles, Va., company posted its first public notice about the snafu on its AIM Web site under the "Report a Problem" link.
In the notice, the company informs users who are receiving a suspended account message when signing in that it is working to restore the accounts "over the next several days."
 News source: eWeek
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| There is 1 additional comment, Post a comment | View printable post | Open/Close All Comments |
| #1 Posted by mitchy_g (23 posts) at 13 Dec 2004 - 13:21 |
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No worries I use MSN 
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