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14 million games console owners are still at risk of waking up to find their Xbox has become an ex-box. For when Microsoft issued a safety advisory for Xbox customers last month, it failed to address the underlying problem.
After several reports of consoles catching fire, Microsoft urged 14 million console owners to send in their old power leads for a replacement. But hardware experts point out that the power cable was never at root of the problem: it simply made the existing problem worse. The meltdown, and subsequent fire risk was actually caused by wear and tear on the power supply used in early models of the Xbox. The replacement cable featured a trip, which cut down the risk of your house catching fire, but left unfortunate gamers with a fried console. The cord has an interrupter switch that acts like a conventional fuse, tripping power to the unit.
Microsoft's decision to limit its liabilities, rather than address the root of the problem, has led to a particularly bizarre situation. Customers who don't need to participate being in the program are being shipped an identical cable to the one they've got.
Microsoft last month advised console owners to unplug the Xbox from the mains, and claimed the risk is only 1 in 10,000.
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| There is 1 additional comment, Post a comment | View printable post | Open/Close All Comments |
| #1 Posted by Barbie at 02 Sep 2005 - 15:00 |
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Super site!
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