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Thanks for using our hosting... but..its gone.. Telstra has managed to exceed the magnitude of its previous stuff ups, this time managing to delete customer websites from its Bigpond Broadband web hosting servers. Naturally, Telstra deflected the blame to "the software we use to manage Telstra BigPond Web Personal accounts " (not the lack of an adequate back up system for example, hint hint Telstra). Fortunately in the case of most websites, there is usually a copy stored locally on the user's computer, but customers who uploaded a website some time ago and have since deleted the source files, or who use their Bigpond web space for storage of files, can wave goodbye to that data, it appears. Telstra is refunding a month's subscription fee to broadband subscribers who are affected by the problem and according to their email, they "thank you for your continued membership of Telstra BigPond." We bet they do. Source: Whirlpool Posted by: webmaster @ 12:16 AM AEDT |
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